Unified Communication (UC) is the integration of real-time communication services for the enterprise, including instant messaging, voice, presence, mobility, audio/video conferencing, interactive collaboration, call control, and unified messaging. Unified communications ability is useful for everyday communications. The ability to easily communicate seamlessly via a wide range of integrated components would arguably better facilitate all types of communication. UC solutions are becoming unavoidable investments for enterprises seeking to ensure organizational productivity, while reducing their IT costs.

IBIZ has created validated reference architectures for major UC vendors, including Avaya, Cisco, and Microsoft. These proven solutions are enabling IT to support a wide range of deployments, ranging from mid-sized organizations where UC services live alongside other workloads such as VDI or enterprise applications, to larger organizations requiring dedicated deployments with mission-critical levels of availability.