IBIZ Technology has collection of information technology tools that are loaded to client workstations and servers. These tools gather information regarding the applications and hardware operating in the client’s location as well as supply activity reports to the IT service provider, allowing them to resolve any issues. RMM usually provides a set of IT management tools like trouble ticket tracking, remote desktop monitoring, and support and user information through a complete interface.
- 24X7 Help Desk
- Troubleshooting Servers
- Proactive Monitoring & Management
- Patch Management
- Fighting Viruses & Spyware
- Controlling unauthorized Applications