A 1600 number is a dedicated business contact number where incoming calls are free for the caller. The business receiving the call pays the charges.
These numbers are widely used for customer care, inquiries, bookings, support, and sales campaigns.

Only Principal Entities (PEs) such as banks, NBFCs, insurance companies, and government bodies are eligible to use the 1600 number series.

Industry: BFSI | Banks, NBFCs, Insurance

Customer Challenge

Banks and financial institutions must follow strict RBI rules for customer communication.
If calls come from generic or unverified numbers, customers may not trust them.
This can also lead to DND issues, penalties, audit problems, and very low customer response.
Without verified headers and registered templates, service calls can easily fail compliance checks and reduce customer engagement.

Solution: 1600 Series

The 1600 toll free number series, provides a secure and compliant way to make service and transactional calls.
It uses verified numbers, DLT mapping, and strong governance to ensure customer trust and meet all regulatory requirements.

IBIZ Technology has established a strong presence across Kerala:

The 1600 Toll-Free Number Series is one of the most powerful customer-support tools for businesses looking to offer easy, cost-free communication to their customers. With a 1600 number, callers from anywhere in India can reach your business without paying call charges, improving trust, accessibility, and overall customer experience.

Whether you’re a startup, SME, large enterprise, or service provider, a toll-free number gives your brand a professional identity and ensures customers can reach you instantly.

  • Kochi Office:

    • Address: First Floor, Door No: 9, Pavithram, Surabhi Nagar, Kakkanad, Kochi, Ernakulam, Kerala 682030

    • Phone: +91 9633214222 | 9961240002 | 0484 4065354

    • Email: support.kochi@ibiztechnology.in

  • Trivandrum Office:

    • Address: Technopark Reception Building, Technopark Rd, Technopark Campus, Thiruvananthapuram, Kerala 695581

    • Phone: +91 9961240002 | 9961400089 | 0471 2992071

    • Email: support.technopark@ibiztechnology.in

  • Kottayam Office:

  • 1600 number series